Claims Requirements

car * Photo copy the following
• Unexpired Insurance Policy
• Endorsement (if any)
• Official Receipt
• LTO Car Registration and Motor Vehicle Registration Receipt
• Driver's License

    Claims reminder:
• Claim may be subject for denial if damaged had been
   repaired without prior approval from Intrastrata.
• As stated in your policy, in case insured unit is wreck or
   non-operational, you are required
   to make arrangements for
   safekeeping of the insured unit to IntraStrata.
• For easy and instant filling of claims,
   we suggest that photocopy of all first five claims    requirement stated above should have a copy in your car.

• In the event of fire or damaged to the insured property,
   the assured or agent has to call the insurance Company
   at the soonest possible time.fire
• Take all reasonable steps to preserve the debris and
   traces of fire and protect the property from further damage.
• Submit all claims requirement listed below to Intrastrata
   for the processing of your claim.

     
a. Insurance Policy and its Official Receipt
b. Endorsement / attachments (if any)
c. Certification from Bureau of Fire Protection
d. Photographs
e. In the absence of CTC, submit Assured's Affidavit or
   Statement declaring nature of ownership of the property
f. Location of property
g. Extent of damage and salvage value
h. Value of property damaged or destroyed
i. Liens and encumbrances
j. Year the building was constructed and original construction cost
  (for building loss only)
k. Provide any information relative to the loss.

   
a. A builder’s or architects estimate based on plan and bill
   of material showing the cost of placing the building or
   improvements in the same state or repair as before the fire.
b. Certiifed copy of the building permit
c. Certified copy of declaration of Real property
d. Copy of plan of the building or sketch prepared by an
   Engineer/Architect
e. Lease contract or agreement if the assured is not the lot owner
f. Certified lot title
g. If purchased, submit Deed of Sale

     
a. Contract of Lease or Agreement (if Assured is not the building    owner)
b. A complete inventory of all the items contained in the insured
   premises showing the cost price of each and date acquired.
c. A detailed inventory or list of the articles damaged or destroyed
   showing the cost price of each and date acquired.
d. Records, purchase invoices, delivery receipts or any other
   proof of acquisition

     
a. Mayor's Permit/Business License/Certificate of Registration of
   Business Name
b. Certified copies of Income Tax Returns for the last
   two (2) years and accompanying Financial Statements
   filed with BIR, in case of total loss.

     
a. Mayor's Permit/Business License/Certificate of Registration of
   Business Name

     
a. Certified copies of Income Tax Returns for the last
   two (2) years with accompanying Financial Statements filed in BIR
b. Purchase and sales invoices/Delivery Receipts or vouchers
   or Official Receipts (Purchase and Sales) / Purchase and sales
   journal and other business records.
c. In the absence of invoices, submit supplier's certificate of
   itemized sales and deliveries
d. Latest inventory of merchandise submitted to BIR prior to the loss
e. Other Pertinent documents relative to the business

     
a. Certified copies of Income Tax Returns for the last two (2) years
   with accompanying Financial Statements filed in BIR
b. Purchase and sales invoices/Delivery Receipts or vouchers or
   Official Receipts (Purchase and Sales) / Purchase and sales journal
   and other business records.
c. Complete inventory or list of all the damage items contained in the
   Insured premises showing the cost price of each, extent of loss,    and salvage value if any.
d. Other pertinent document relative to the business

     
a. If you have other insurance from other companies covering
   the same properties with claim (especially stocks-in-trade,
   good in process and inventories), immediately notify
   Intrastra Assurance Corporation.
b. If there be any alteration, changes or modifications in the
   occupancy and construction of the insured property,
   please notify Intrastra Assurance Corporation immediately
     
• Police Report/accident investigation report/affidavit of loss of witness
• Medical Certificate
accident • Receipts of medicines/hospital bills
• Birth Certificate (if minor/incapacitated)
• Certification from school/company (for Group Insurance)

     
• Charge slip/prescriptions/statement of Account
• Official Receipts of medicines purchases related to
   accident will be reimbursed.

     
• Police Report/accident investigation report/affidavit of loss of witness
• Death Certificate
• Funeral/Burial Receipts
• Medical Certificate (if minor or single)
• Marriage Certificate (if married)
• Certificate from school/company (for Group Insurance)

     
• Passenger Manifest
• Sworn statement/Marine protest of the master of the vessel
• MARINA Certificate of Inspection
• Clearance from Philippine Coastguard (if applicable)
• Other pertinent documents
     
1. Insurance Policy
2. Official Receipt of Premium Payment
cargo 3. Endorsements / Attachments (if any)
4. Police Report / Accident Investigation Report
5. Assured's Affidavit of Loss declaring the following:
     • Nature of Business Assured
     • Supplier and Consignee of the cargo involved
     • Circumstances of the loss
     • Total value of the cargo/shipment
     • Estimated damage/loss and salvage values
     • Any other information relative to the loss
6. Non-Waiver Agreement - notarized
7. Photographs of the involved vehicle and cargo

     
1. Driver's Affidavit
2. Driver's License and Official Receipt
3. Certificate of Registration and Official Receipt of the Vehicle
4. Stencils of Motor and Chassis Number/Claim Memo/Breakage or
   Loss or Damage Report/Certificate of Short or Non-Delivery/Receiving Report
5. Delivery Receipts/Invoices/Bill of Lading/Shipping Memo/Way Bill
6. Other Pertinent Documents

     
1. Insurance Policy
2. Endorsement/Attachments (if any)
3. Official Receipt of Premium Payment
5. Photograph of Cargo

     
1. Bill of Lading/Coasting Manifests/Shipping Memo
2. Packing List
3. Proforma Invoice/Commercial Invoice
4. List of Bad Order Cargoes on Board Vessel/Tally Sheet
   /Turn Over and Bad Order Survey Certificates
   or Reports/Out turn of Discharge from the vessel or
   Discharge Certificate/ Certificate of Non- Delivery/ Receiving Report
5. Broker's/Hauler's Delivery Receipts
6. Master's Marine Protest (if possible)
7. Formal Claim to Forwarder/Broker/Shipping Company
8. Reply of Forwarder/Broker/Shipping Company (if applicable)
9. Other pertinent documents
bond      
• Original and/or Photocopy of the Bond Policy
• Photocopy of Endorsement and other attachments (if any)
• Photocopy of Contract (if necessary)
• Photocopy of Court Order/Formal Complaint
• Proof of Loss
     
accident • Police report / accident investigation report
• Assured's/Operations Manager's Affidavit of Loss,    declaring the following:
    a. Nature and ownership of assured's business
    b. Circumstances of loss
    c. Actual value of the money/securities taken/loss
    d. Any other information relative to the loss
• Non-waiver Agreement
• Business permit
• Sworn statement or Affidavit of at least two (2) of Assured's personnel
• Vouchers/deposit slips/cash counts/daily sales record    or other documents showing the actual amount lost/taken by the alleged robbers.